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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Flowers

July 9, 2026

5  out of  5
rating by Chase Flowers
"Haven't used another agent for insurance in years. Always excellent service. Mary was very friendly and helpful just today."
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Stacy Grubb

July 3, 2026

5  out of  5
rating by Stacy Grubb
"Mary was amazing and super Sweet to with with!!"
We responded:
"Thank you Stacy! It is our privilege to serve you and we appreciate your kind words and continued business!"
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h woods

July 1, 2026

5  out of  5
rating by h woods
"Excellent and professional service every time I live about 1 1/2 hours away and I have few other State Farm agencies within 2 mile radius but I won’t switch it’s worth the time and.drive to Stay where I am at. It’s like family to me. Mary has helped me several times times and very knowledgeable if she don’t know the answer she will get it for me very punctual, if we set a time for her to call me I get the call within a couple minutes from the time we set. Always very polite and you can tell she cares about their clients Sarah has a an awesome staff I been with them close to 18 yrs and will not switch to anybody else."
We responded:
"We love you Homer! One of our favorite things is to turn clients into those that feel like family. And we appreciate the opportunity to work with you and do just that. We appreciate that you stay with us even with the distance and hope you know we will always be there to take care of you!"
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Cole Pennington

June 30, 2026

5  out of  5
rating by Cole Pennington
"Mary was extremely helpful and thorough! Communication was excellent and she helped us get good deal!"
We responded:
"Great service and excellent value! Perfect combo and we appreciate being able to earn your business. We will not let you down!"
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Steve LaVoire

June 30, 2026

5  out of  5
rating by Steve LaVoire
"Mary did a great job of going over all my policies and explaining each one. She was a real help and very pleasant to work with."
We responded:
"Mary is GREAT! And we are glad you see the value of a local agency that will review your coverages and find what makes the most sense for you. Personalized service with great rates, an excellent match!"
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Kayley Wilson

June 24, 2026

5  out of  5
rating by Kayley Wilson
"Mary was such a delight to work with! We are new to homeownership and being on our own auto policies, and she explained everything in great detail to make sure we knew what we were agreeing to. I would highly recommend working with her!"
We responded:
"Fantastic! We want to make the different seasons of life seem a little easier for you and it sounds like that is just what Mary did. Congratulations on your new home! We are so glad you entrusted us with your homeowners insurance and auto insurance as you take these next steps. And we will continue to serve you as life gives you more blessings to protect!"
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christian switzer

June 23, 2026

5  out of  5
rating by christian switzer
"Mary is the absolute best! She takes care of anything I need and answers any questions I might have. She genuinely cares about her customers and their needs."
We responded:
"Mary is awesome! Thank you for these kinds words Christian, we enjoy taking care of your and look forward to continuing to do so!"
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Kendra Thomas

June 20, 2026

1  out of  5
rating by Kendra Thomas
"Wish I could give 0 stars.

Someone close to me had NO claims in 15 years. Put in a claim for a roof and they cancelled the home and auto insurance immediately. They are scammers and will take your money. They only care about the money she is making off all transactions so she can take her paid for vacations. Now they have to deal with a leaking roof into their foyer at 60 years old without insurance.

Go to another insurance company with decent human beings."
We responded:
"Kendra, I am sorry for your disappointment and frustration in this situation. While we protect the privacy of our customers by not discussing specific claim situations on social networks, I can let you know that our number one goal as a company is to pay what we owe for covered damage. Our claims team, not the agency, makes those decisions. Coverage and policy status are determined at the time of underwriting and during the claim review process. Cancellation decisions are made at a company level, not at an agency level, and those made in accordance with the terms within the policy as well as within the underwriting requirements of our state department of insurance. We have enjoyed helping you and Dustin as your situation has changed and working through options to best fit your needs and budget. We apologize you feel personal attacks on the integrity or decency of our agency team are necessary given the limited amount of information you have regarding the specifics of this situation. We welcome the opportunity to address your concerns more closely and personally, as we value the relationship. "
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Scott Leach

June 17, 2026

5  out of  5
rating by Scott Leach
"Makayla was awsome she got everything together for us at a better price then we were paying through our other providers. She made switching very simple"
We responded:
"Thanks so much Scott! Happy you have found our service and pricing meet your needs and we look forward to exceeding your expectations moving forward!
"
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Stephanie Sheets

June 15, 2026

5  out of  5
rating by Stephanie Sheets
"Mary Touvell is absolutely amazing! She helped me save a tremendous amount of money when switching insurance companies. She was extremely detailed and explained everything in detail. She was so nice and helpful! I highly recommend switching and talking to Mary. I am super happy with the switch."
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Ryan Mcclary

June 12, 2026

5  out of  5
rating by Ryan Mcclary
"They are a great company to have insurance through"
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Morgan Bycofski

June 8, 2026

5  out of  5
rating by Morgan Bycofski
"The folks I worked with to get coverage on my camper went above and beyond to get us a plan quickly before an upcoming camping trip. Everyone was so nice, professional, and the coverage was very affordable."
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Elysa Roberts

June 5, 2026

5  out of  5
rating by Elysa Roberts
"Dakota recently helped me with a difficult bill where State Farm’s corporate support was unable to resolve the issue. Dakota went over and above by sitting on hold and through multiple transfers; finally helping me get an explanation and to then get my bill paid. I greatly appreciated her help."
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Melissa Harris

June 4, 2026

5  out of  5
rating by Melissa Harris
"Very explanatory She went over every thing that I could get very honest. I’m just so pleased that I came to State Farm very helpful and kind"
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Tasia Smith

June 2, 2026

5  out of  5
rating by Tasia Smith
"I’ve had Statefarm for many years. Mary is always available to talk through covers and keep me up on additional policies available to me."
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Isaiah N.

June 2, 2026

5  out of  5
rating by Isaiah N.
"I’m a newer customer but my fiancé has had them for a good amount of time and I have no complaints. The team over there are very kind and make sure to answer all questions you could have. Plan on staying with them till the end"
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big jake

May 28, 2026

5  out of  5
rating by big jake
"Mary is very helpful with ensuring that I have the exact coverage that I need. Highly recommend!"
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LARS

May 22, 2026

5  out of  5
rating by LARS
"I just got my home and auto policy with Mary Touvell at Sarah Wickerham's office and she was great. Very informative and wants to make things about you the customer rather than just taking your money. Mary went above and beyond getting my wife and I the coverages we needed and more while keeping the price down. I strongly recommend seeing Mary at Sarah Wickerhams office!"
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Keri Johnson

May 20, 2026

5  out of  5
rating by Keri Johnson
"She was fast I got way more coverage for a lot less money then liability with my old company! Fully covered again!"
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Tim Hoffer

May 15, 2026

5  out of  5
rating by Tim Hoffer
"Very nice to deal with. Exceeded my expectations. Very competitive pricing"
We responded:
"Thanks Tim! Our goal is to always exceed expectations and to make sure your value is felt in both service and price. Thanks for allowing us to help!"
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Craig Ross

May 14, 2026

5  out of  5
rating by Craig Ross
"Mary Touvell was very helpful and helping me and my wife with insurance needs"
We responded:
"Thanks so much Craig! We appreciate your kind words about Mary's excellent service and allowing us to help you with your insurance needs!"
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Jennifer Baker

May 8, 2026

5  out of  5
rating by Jennifer Baker
"Mary was very pleasant and explained things well. I recommend her for your insurance needs."
We responded:
"Thank you Jennifer! Your feedback and recommendation is greatly appreciated. We enjoy taking care of you!"
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Mikala Love

April 30, 2026

5  out of  5
rating by Mikala Love
"The Wickerham team has always taken such good care of me. Mikayla Nash went above and beyond to make sure I had the proper coverage for specific life circumstances, taking the time to truly understand my needs and make sure my family was covered for every possibility. I would recommend the Wickerham team to anyone who is looking for exceptional care with all their insurance needs."
We responded:
"Thank you Mikala! It means a lot to be able to help you launch a new season of life in our town and we are so happy to take care of you. And Mikayla is indeed awesome to work with!
"
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The Misadventures of Berzerker602

April 30, 2026

5  out of  5
rating by The Misadventures of Berzerker602
"They've always been so helpful whenever I have some major issues going on in life that I truly can't see myself going to any other Insurance company that and they always answer the phone with such great attitudes and energy. I always highly recommend State farm especially the Zanesville office I've been with them for a few years now give or take. And as a side note it doesn't matter who I get that answers the phone they are always so respectful and help everytime."
We responded:
"WOW, We love to read this! Thank you so much for your feedback and allowing us to help. We continue to strive for ever interaction to be remarkable for you. And hope you continue to find comfort in knowing we are here when you need us, both locally in person and by phone. Thank you!"
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John Mills

April 30, 2026

5  out of  5
rating by John Mills
"I just moved To Roseville and transferred my insurance it was quick and fast process thank y’all so much for the great customer service"
We responded:
"Thanks John! Welcome to our area and thank you for entrusting us with your insurance plan. We are so happy to serve you!"